FAQs


Once your order is placed, you will receive a confirmation email. After dispatch, a second email with tracking details will be sent so you can monitor your shipment.

Delivery timelines start from the day after you place the order.


Yes, we offer Cash on Delivery. A ₹100 shipping fee is applicable on COD orders.


Please contact us within 24 hours of delivery and share photos or unpacking video. We will resolve it quickly.


You can cancel or update your address/contact details only before dispatch.

Size or color cannot be edited after placing the order — you may cancel and reorder instead.


Yes. Returns are accepted within 7 days from delivery provided the item is unused, in original packaging, and with tags attached.


Yes. For hygiene reasons, underwear and boxers cannot be returned or exchanged.


Refunds are initiated within 1 business day after approval and usually reflect in your account within 5–7 working days depending on bank processing.


You can contact our customer support team via email or phone for any order-related help.